Over all, as you can tell from my rating, I was very pleased with the service I received and equally pleased with the product. This again was good customer service because it gave me an option to pay for and expedited shipment if I needed the rack immediately. But it didn't stop there, when the rack came in stock, I received another email asking how I wanted it shipped. I think that was just good customer service. I really appreciated the call for several reasons: first because they had not charged my credit card since the rack was out of stock, and secondly because I was not left waiting assuming the rack was its way when it wasn't. "I ordered my rack online and received an email a few days later informing me that it was out of stock. I will be recommending them to friends and family. Rack warehouse immediately called me following my online order to ask specific questions about my truck to make the rack would fit. "Ordered a system one ladder rack for my truck and it was delivered 2 days later. Vantech Box Truck, Enclosed Trailer Racks.
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